Spreadr offers a 7-day free trial on all plans so you can test the app on your BigCommerce store before paying. This article explains how billing works after the trial and what refund options apply.
Before You Begin
- Spreadr subscriptions are auto-renewing prepaid plans billed through BigCommerce.
- Use the free trial to import products, test auto-sync, and confirm the app fits your workflow.
How Billing Works
- Install Spreadr and start your 7-day free trial.
- Evaluate imports, affiliate buttons, auto-sync, and other features during the trial.
- If you continue after the trial, your selected plan renews automatically each billing cycle.
- You can cancel anytime from the Spreadr dashboard — your subscription stays active until the end of the current paid period.
Expected Result
You understand when charges begin, how to cancel, and that paid subscriptions are generally non-refundable after purchase.
Important Notes
Refund policy: After the trial, monthly plan charges are non-refundable and non-exchangeable. Cancel before renewal if you do not want to be charged again.
Frequently Asked Questions
Can I get a refund after I am charged?
Paid subscriptions are non-refundable. Use the 7-day trial to evaluate Spreadr before committing.
What happens to my products if I cancel?
Imported products remain in your BigCommerce catalog. Auto-sync and other paid features stop when your subscription ends.
Troubleshooting
Need more help? Email us at [email protected] with your BigCommerce store URL and a description of the issue.