The Visitor Counter feature lets you show how many people are viewing a product — creating urgency and social proof that can encourage faster purchase decisions.
Before You Begin
- The
{{VisitorCount}}dynamic data field requires a Gold Plan subscription. - Create or edit a Highlight in the Smart App dashboard.
How It Works
The Smart App allows creating Highlights that display the total visitor count for any product within a given timeframe.
Examples: 56 visitors in the last hour OR 7 people currently viewing

Step-by-Step Instructions
- Create or edit a Highlight in the Smart App dashboard.
- In the Highlight text, add the
{{VisitorCounter}}dynamic data field. - Go to Visitor Count Settings to configure the timeframe for calculating visitors.
- Optionally add a display condition based on the visitor count number.
- Click Save.

Expected Result
Matching product pages show a live visitor count inside the Highlight Box — updating based on your configured timeframe.
Important Notes
- The
{{VisitorCount}}dynamic data field is available for Gold Plan users only. - If your account is downgraded after adding Highlights with Visitor Count, those Highlights will stop displaying.