FAQs
First notificationOnce The Watchlyst is installed on your store it's time to try it. Find a product that you want the price to be reduced, or has a variant that needs to drop in price if you have multi-variant productsWhat triggers customer notification email to be sent?Email notifications are sent when a product or product variant’s price drops to or below the target price set by the customer. How Does It Work? You can update the product price from your Shopify admiHow long does it take to send an email?The Watchlyst app monitors product prices every 4 hours. Once you reduce the product prices in Shopify admin, you can expect your users to receive a notification within 2 minutes to a max of 4 hours.Hide the Watchlyst Price Button for Specific ProductsYes, you can hide the Price Drop button for specific products by adding them to the Blacklist via the app dashboard. Steps to blacklist a product: Open the app dashboard . Go to Settings > Blacklist .Variant-Level Price AlertsYes, The Watchlyst app allows users to subscribe to alerts at the product variant level . For example, if a product is available in three different sizes ( Small, Medium, Large ), a customer can subscIs the The Watchlyst popup form responsive on mobile devices?The alert popup form has been designed to work well across different screen sizes.Can I customize the alert notification email template?You may only change the 'From Name', 'From Email, Subject ' and 'Logo' in the email template. Example below. Note : 1. By default, the email notification will be sent in the English Langauge. 2. If yoHow can I give another store staff account access to The Watchlyst?According to Shopify, a staff member account must have both Apps and Settings enabled. If only Apps permission is enabled the staff member can view which apps are installed but not log in.If a product is renamed will customers still be notified?Yes, customers will still receive notifications as long as you edit the existing product variant instead of creating a new one. The Watchlyst tracks product variants using their internal variant ID ,Does the app make any changes to my products?No, The Watchlyst does not modify your product details such as title, description, images, or pricing in your store catalog. However, the app may update internal product meta-fields These meta-fieldsI've upgraded my account plan. Will button be visible of product pages right away?Yes, after upgrading your account plan the new settings take effect immediately and The Watchlyst button will start showing on your product pagesDoes The Watchlyst support installation on more than one store?The Watchlyst is specific to a single store. If you have another store you'd like to use The Watchlyst, just install the app again for each additional store.