The Product Data Exporter Pro app by Thalia Technologies is designed to help Shopify merchants export product data securely and efficiently. This Privacy Policy explains what information the app collects, how it is used, and how it is protected when you install and use the app.
Information We Collect
When you install the app, Shopify grants access only to the data required for the app to function, which may include:
- Products
- Variants
- Collections
- Inventory
- Metafields
- Themes (if required)
- Orders (where applicable)
The app may also collect basic account information, including:
- Name
- Email address
- Billing information
- Store details
Additionally, technical information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Time zone
- Cookies and usage analytics
- Log files and diagnostic information
How We Use Your Information
The information collected is used solely to:
- Generate product export files.
- Deliver export files via email.
- Improve app performance and reliability.
- Provide customer support.
- Communicate important service updates.
- Maintain application security and prevent misuse.
Cookies and Analytics
The app may use cookies and similar technologies to:
- Maintain secure sessions.
- Improve user experience.
- Monitor application performance.
- Analyze usage trends.
Sharing Your Information
We do not sell your personal information.
Information may only be shared when necessary to:
- Provide app functionality.
- Process billing through Shopify.
- Comply with applicable laws or legal requests.
- Protect our legal rights and prevent fraud.
International Data Transfers
Your information may be processed or stored in countries outside your own, including Canada and the United States, where our service providers operate.
Data Retention
We retain your information only for as long as necessary to provide the service or comply with legal obligations.
Export logs and generated files may be automatically removed after the retention period defined by the app.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your data.
- Restrict or object to certain processing activities.
To exercise these rights, please contact our support team.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. Continued use of the app after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: