Bulk product importing uses a prepaid credit system. Standard pricing is $1 per 50 product credits.
Pricing System Rules
- Prepaid Credits: Merchants must purchase import credits before starting a batch import. The minimum credit purchase bundle is $1 (for 50 credits).
- Deductions: The system deducts 1 credit per successful product import. No credits are charged if an import fails (e.g. due to throttling or invalid product codes).
- Free Tier: All accounts receive 10 complimentary import credits upon setup to test the bulk import feature.
- AWS vs. No-AWS: Processing lists without custom API credentials incurs a higher rate of 1.2 credits per product. Read details in our No-AWS Import Guide.
Troubleshooting
Need more help? Email at [email protected] with your BigCommerce store URL and a description of the issue.