How will I know whether the cancellation was successful?

Shipr will notify you of the outcome after Amazon processes your cancellation request.

  • If the cancellation is successful: Amazon cancels the associated FBA/MCF fulfillment, and Shipr handles the Shopify order according to your selected Shopify order cancellation setting.
  • If the cancellation fails: Shipr notifies you of the failure and provides the available reason. The fulfillment may continue, so check its status in Amazon Seller Central before taking further action.

Keep in mind that a successful Amazon fulfillment cancellation does not necessarily mean that the Shopify order has also been marked as canceled. This depends on your selected setting.

For more information, see How to Manage Shopify Order Cancellation Settings in Shipr FBA.