Shipr supports automatic fulfillment only within the same Amazon marketplace (region). Due to Amazon API restrictions, the app cannot automatically fulfill orders across different countries or regions.
If a Shopify order is placed for delivery outside the Amazon marketplace where your inventory is stored, Shipr will ignore the order and no fulfillment request will be sent to Amazon.
How It Works
Shipr automatically fulfills domestic orders based on the customer's shipping destination.
For example:
- Orders shipping within the United Kingdom are fulfilled using Amazon UK FBA.
- Orders shipping within Germany are fulfilled using Amazon Germany (DE) FBA.
If an order is considered international, Shipr will not attempt to fulfill it.
Why?
Amazon's Multi-Channel Fulfillment (MCF) API does not support automatic international FBA shipments between different Amazon marketplaces.
This limitation is enforced by Amazon and cannot be overridden by Shipr.
Exception
The following media products are eligible for international Multi-Channel Fulfillment (MCF):
- Books
- Movies
- Videos
- DVDs (BMVD products)
This exception is defined by Amazon.
What Should I Do for International Orders?
If you need to fulfill an international order that Shipr cannot process automatically:
- Log in to your Amazon Seller Central account.
- Create the fulfillment order manually using Amazon's Multi-Channel Fulfillment (MCF) dashboard.
Note: International fulfillment restrictions are imposed by Amazon's MCF API. Shipr cannot automatically fulfill cross-border orders outside the supported Amazon marketplace.