Last Updated: 27.07.2026
At Thalia Apps, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you install or use the Flo SKU Sync app with your Shopify store.
Information We Collect
When you install Flo SKU Sync, Shopify grants the app access to specific store information required for the app to function correctly.
This may include:
- Product information
- Inventory data
- Order information
- Theme information (where applicable)
- Shopify store details
We may also collect information about the merchant, including:
- Name
- Email address
- Phone number
- Business address
- Billing information
Additionally, when customers visit your Shopify store, certain technical information may be collected, such as:
- IP address
- Browser type
- Time zone
- Cookies and similar technologies
- Website usage information
How We Collect Information
We collect information through several methods, including:
- Shopify APIs and your Shopify store
- Cookies
- Log files
- Web beacons
- Pixels
- Similar tracking technologies
These technologies help us understand how the app is used and improve its performance.
How We Use Your Information
The information collected is used to:
- Provide and maintain the Flo SKU Sync service
- Synchronise inventory across duplicate SKUs
- Communicate with merchants
- Improve app functionality and performance
- Analyse app usage
- Send important service updates and relevant marketing communications where permitted
Sharing Your Information
We do not sell your personal information.
Information may only be shared when:
- Required by applicable laws or regulations
- Responding to valid legal requests (such as subpoenas or court orders)
- Protecting the rights, property, or security of Thalia Apps and its users
- Working with trusted service providers that help us operate the app
Cookies and Tracking Technologies
Flo SKU Sync uses cookies and similar technologies to:
- Improve user experience
- Analyse website traffic
- Remember user preferences
- Enhance app performance
For more information about cookies and how to manage them, visit:
http://www.allaboutcookies.org
Behavioural Advertising
We may use certain information to provide relevant marketing or advertising about our products and services.
To learn more about online behavioural advertising, visit the Network Advertising Initiative (NAI) website:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Your Privacy Rights
If you are located in the European Economic Area (EEA), you have the right to:
- View the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Object to or restrict certain types of data processing where applicable
To exercise these rights, please contact us using the details below.
International Data Transfers
If you are located in Europe, please note that your information may be transferred to and processed in countries outside the European Economic Area (EEA), including Canada and the United States, where necessary to provide our services.
Data Retention
We retain your information only for as long as necessary to:
- Provide the Flo SKU Sync service
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
If you request deletion of your information, we will remove it unless we are legally required to retain certain records.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service improvements.
Any updates will be published on this page along with the revised Last Updated date.
Contact Us
If you have any questions about this Privacy Policy or how we process your information, please contact us: